FAQ: Moonlighter - ARPG with rogue-lite and shopkeeping elements
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Which platforms will I be able to play Moonlighter on?

We're going to release Moonlighter on PC, MAC, LINUX, and PS4 + XBox One. We want to do a simultaneous launch. Beta will be only available via PC, months before final launch.

From which tiers are console versions elegible?

We've decided to give to all Moonlighter backers the option of choosing between PC (Steam/ DRM-Free) or console (PS4 or XONE).

So if you have backed for the USD $40 tier (includes two copies), you will get two different licenses, being able to choose between any of the platforms for each one.

How the Beta Access work?

The Beta Access of Moonlighter is currently available only for backers on selected tiers.

On which languages will be Moonlighter available?

For now we can confirm English, Spanish, French, German, Italian, Chineese and Portuguese. We are also thinking on Russian and Japanese.

Can I change to Nintendo Switch one of my codes?

It have been possible during some time, with an extra cost of USD $10 (as explained in our Kickstarter update: https://www.kickstarter.com/projects/digitalsun/moonlighter/posts/2040038). Now it is no possible anymore.

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Moonlighter will be released during 2017. We will send all rewards to you around the launch dates :) Anyway, we will keep you all updated!

Last Updated At: 09/08/16
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:

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I never received my invitation. How do I complete the survey?

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Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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